How traditional firms are playing in the robo-advice space
New entrants have been getting all the attention, but it’s the robo-advice capabilities being brought to market by traditional financial services firms that are truly transforming the wealth management...
View ArticleCut your processing costs significantly with RPA
Robotic Process Automation (RPA) has been a topic of discussions and has raised numerous questions lately. Many of my clients are unsure how to gauge the range RPA can address. The potential for cost...
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The future of wealth advisory is an ampersand
Recent headlines around wealth management advisors pit humans versus robo-advisors. Clients ask, “Which is better?” Most are looking for that crystal ball that will tell them which will “win” the...
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Wealth management hybrid advice: What comes after the pilot?
Read the report. I had the good fortune recently to participate in great conversations on the future of wealth management. Accenture hosted some wealth management industry leaders in New York, St....
View ArticleFinancial cybersecurity breaches: Planning for “when,” not “if”
One in three targeted cybersecurity attacks is successful, according to a recent Accenture study. The same study illustrates that despite companies’ increasing spend in the area—from US$84B globally in...
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Addressing the wealth management gender gap
As I talk to clients around North America, many increasingly mention the growing number of women investors. What is surprising to me: many firms I speak with have not yet fully determined how to flip...
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Women do wealth differently
As you may have read in my previous blog, women are fast becoming one of the most important client segments for wealth management firms. But for decades, women have been making do with wealth...
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New voices on wealth management
Any successful wealth management leader is backed by a solid team. I’m no exception. I truly enjoy the conversations I have with all of you through our wealth management blog, but I need to share the...
View ArticleJoin me at the In|Vest Conference to discuss the ins and outs of hybrid...
Tell me you haven’t heard the term “hybrid advice” mentioned in at least one work-related conversation this week. I’ll be amazed if you can. Hybrid wealth management is a hot topic, and it is only...
View ArticleFintech and Wealth Management: A Collaboration Opportunity
It’s been overwhelming for wealth management firms to get their arms around the fintech world. We think collaboration is the way to go because there’s a real opportunity to reduce the cost of...
View ArticleWhat was the buzz at the In|Vest Conference?
Last month, I had the pleasure of speaking at the In|Vest Conference in New York City. I enjoyed meeting many of you at Accenture’s innovation luncheon, happy hour and breakfast session. For those who...
View ArticleHow do you fuel next-generation wealth management?
Accenture analysis shows that 80 percent of wealth managers’ time is spent on non-revenue-producing activities. Eighty percent. That is the equivalent of working four out of five days on activities...
View ArticleCanadian Investors Move Toward Hybrid Advice
Accenture recently conducted research to help our clients better understand investors’ preferences in managing their wealth. In this study, Canadians showed an openness to hybrid wealth advisement. In...
View ArticleThe Use of Technologies for Wealth Firms
I was recently interviewed by Jonathan Muma from 660 News Calgary. In this interview, I tackled how wealth management firms are using new technologies to make sound investments, combining both human...
View ArticleBlazing a Trail at Dreamforce
As you read this, I’m getting ready to pack my bags for Dreamforce 2017, Salesforce’s software conference. I’m excited to meet with some of you in person to discuss how your business can best handle...
View ArticleAdvisors are key to designing the right wealth management client experience
As I talk to wealth management leaders around the globe, more and more are interested in a key shift: moving away from transactional, product-focused advice. Clients, in particular female clients, are...
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